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My SageFX Account - My Account

My Personal Details are Wrong on SageFX and I Can’t Change Them?
Our current CRM system does not support the changing of personal account details on the clients end and is not being modified at this time.  This capab...
Wed, 6 Jan, 2021 at 10:50 AM
How Can I Remove a MetaTrader Account From my SageFX Account?
Tap on "My Accounts" Tap on the "Account" you wish to delete.  You will now be on the MetaTrader Account view and here you ca...
Wed, 25 Aug, 2021 at 2:13 PM
How do I Change my Address on my SageFX Account?
You are not able to change your address directly on our SageFX back office. Our Customer Support team can assist you and change it for you.  You will ne...
Wed, 6 Jan, 2021 at 10:56 AM
How do I Create a Live SageFX MetaTrader Account?
Once you have successfully made your first deposit with SageFX,  you can create a Live MetaTrader Account by following these steps;  Tap on “My Accounts...
Wed, 25 Aug, 2021 at 2:13 PM
How Long does SageFX Account Approval take?
We aim to approve your account within the same business day.  If your account verification has gone over the 24-hour mark, please contact support via L...
Wed, 6 Jan, 2021 at 10:59 AM
How to Change the Leverage on my SageFX MetaTrader Account
You will need to Login and go to the "My Accounts" Tab. Select the Account you would like to perform the changes to.  Tap the Edit button ne...
Wed, 25 Aug, 2021 at 2:09 PM
How to verify my Phone Number with SageFX?
To verify your phone number for two-factor authentication via SMS please follow the below steps; Login to https://sagefx.com/  Tap "Settings"...
Wed, 25 Aug, 2021 at 2:08 PM
Why am I Not Able to Upload my Documents on SageFX?
If you have previously uploaded a document and need to submit a new document, click on the "KYC Verification" tab and submit your new documents. ...
Wed, 6 Jan, 2021 at 11:04 AM
Why were my Documents Denied by SageFX?
Proof of ID document Must be a Driving License, Passport, or other government-issued ID. It must be a color photo that is valid/in-date (not expired), ne...
Thu, 11 Mar, 2021 at 2:42 PM
How to find my SageFX Trader, Investor or Demo Account Password
You will need to create a Live Trading Account or a Demo Trading Account under your “My Accounts” tab to receive your MetaTrader login details via email. Yo...
Wed, 25 Aug, 2021 at 2:08 PM

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