In order to ensure removing any possible restrictions when receiving e-mails from us, you would need to put our e-mails under your Allow or Safelist in your e-mail provider. This will safeguard you from losing any vital information from the e-mails that we send you.
Step by Step Guide
- Log in to your Protonmail account.
- Click "Settings".
- Select "Filters".
- Click "Add".
- You will need to insert our email address "email@example.com".
- Click "Save".
- The email will go under your safe list after going through the above process. Future emails from the same address will go to your standard inbox.