There are a few reasons why you may encounter an error when depositing via VLoad. If you have received an error when entering your VLoad voucher, please ensure:
- That the voucher number entered on the system is identical to the voucher.
- You have the correct currency.
- The voucher is still valid and unused.
- The name on the voucher matches the name on your account.
If the checks have been done and the issue still persists, please speak to SageFX customer support.