We aim to process withdrawal requests within 1 day of being created.


Our Payments Department may contact you via email for feedback which would need to be responded to, to be able to proceed with your request.



Credit/Debit Card (Direct): 


Once processed it can take between 1-14 working days to reach your card.



Bitcoin (BTC): 


Once processed it can take between 1-3 hours or as soon as 3-6 confirmations on the Blockchain before the funds will be available in your BTC wallet. 

You can monitor/search on blockchain.info

 

!! Please check carefully before requesting a withdrawal !!

  • Only enter a Bitcoin (BTC) wallet address.     
  • Enter the exact Bitcoin (BTC) address of your Bitcoin (BTC) wallet . 


If you notice an error, please contact our support department immediately to see if it is still possible to cancel the withdrawal request.

 

Due to the digital currency protocols, transactions can neither be cancelled nor reversed once processed. Providing incorrect details may result in the permanent loss of funds.